Conference Call – Watch Your Manners
Posted on June 30, 2011 by admin
World has changed, business is global and no one wants to travel so conference calls have become a daily protocol.
Unfortunately a conference call can easily turn into a farce. And it happens A LOT.
I just can’t put up with heavy-breathers or “do you hear me better now” crap. So I decided to drop out certain conference calls where a minimum essential politeness is not met.
Based on my experience participants should stick to rules below:
- Be on time.
- State your name when you sign in.
- Don’t call from a mobile phone (if you do- make sure you have great reception, not in motion and no environmental sounds).
- Don’t call in from a noisy place.
- Wait for other party to finish his sentence. Do not interrupt.
- No more than 5 participants.
- Shut off you other phones or computer sound notifications.
- No more than 45min.
- Mute yourself but KEEP listening. No one likes to feel he is left alone on the call.
- Conference call time is not lunch time.
If within first 5 minutes, participants are not ALL on the call, I’d rather re-schedule.
Feel free to share your tip, eager to learn.
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